topic Re: Hi I have not asked for my service to be disconnected in SIM cards & Porting

Hi I have not asked for my service to be disconnected

Bintouj — Thu, 07 Dec 2023 04:07:41 GMT

Can EE please reinstate my service. I have an EE is with no service and I just realised I received message from EE that my request to disconnect my service has been completed

Re: Hi I have not asked for my service to be disconnected

James_B — Thu, 07 Dec 2023 09:26:48 GMT

Hi @Bintouj,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care so a member of the team can take a look at your account.

They'll be able to review what has happened and get this resolved for you.

Thanks

James