topic Re: Sim replacement in SIM cards & Porting

Sim replacement

Stellastar26 — Thu, 03 Aug 2023 09:11:33 GMT

Ordered a replacement sim . Put new sim in . Still coming up ‘ no sim ‘

Leanne_T — Thu, 03 Aug 2023 11:09:32 GMT

Thanks for coming to the community.

Are you able to try the SIM card in another device?

If so, does this work for you?

Thanks 🙂

Leanne.

ShinyRajan — Mon, 04 Dec 2023 15:18:40 GMT

I ordered a sim replacement as my phone was stolen

I did not receive the sim yet

James_B — Mon, 04 Dec 2023 15:30:41 GMT

Welcome to the EE Community. 🙂

When did you order your SIM?

It shouldn't take longer than 2-5 working days to arrive.

James

ShinyRajan — Mon, 04 Dec 2023 15:31:55 GMT

I orders on 27th of November

James_B — Mon, 04 Dec 2023 15:38:46 GMT

If it hasn't arrived in today's post, please get in touch with Customer Care so a member of the team can double check your delivery details.

Thanks

James