topic Re: temp number showing on texts months after imported number samsung galaxy s21 in SIM cards & Porting

temp number showing on texts months after imported number samsung galaxy s21

Bhoydy — Sat, 02 Dec 2023 16:42:23 GMT

hello there,

I ported my number over from giffgaff a few months ago but when i text certain people it is still showing as the temp number the sim came with, when i look at the about this phone section and the sim information it is showing as the temp number also.

i can't edit the number on these sections, is there any way to ge tthis fixed?

Re: temp number showing on texts months after imported number samsung galaxy s21

Leanne_T — Sun, 03 Dec 2023 08:17:13 GMT

Hi @Bhoydy

Thanks for coming here.

Does the same happen if you call these numbers?

Are you using the Samsung messaging app or a third party/chat app?

Leanne 🙂

Re: temp number showing on texts months after imported number samsung galaxy s21

Bhoydy — Sun, 03 Dec 2023 14:10:14 GMT

hi,

its just on texts as far as i can tell.

It seem as though it is only I use the samsung messaging app, but like i say when i look at the about phone section, that is showing as teh temp number and when i look at the sim information its showing as the temp also.

Re: temp number showing on texts months after imported number samsung galaxy s21

Leanne_T — Sun, 03 Dec 2023 14:39:20 GMT

Thanks @Bhoydy

If you give us a call on 150, the team can complete a network refresh to see if this updates the number for you.

Let me know how you get on 🙂

Leanne.