topic Re: Replacing old EE PAYG SIM after 3g switch off in SIM cards & Porting

Replacing old EE PAYG SIM after 3g switch off

FR79 — Thu, 30 Nov 2023 18:55:50 GMT

I didn't know about the 3g switch off until I tried to buy a data pack for my PAYG SIM earlier this month and was told I couldn't. My phone is 4g compatible so I assume it's a new SIM I need.

Due to my disability, I can't do phone calls or make it to an EE store to find out how to get a replacement. Can I do this online? I just want a new PAYG SIM I can transfer my current EE number to.

Re: Replacing old EE PAYG SIM after 3g switch off

XRaySpeX — Thu, 30 Nov 2023 19:38:26 GMT

You can buy a new Pay As You Go SIM online but you'll need to call CS to transfer your existing no. to it.

Re: Replacing old EE PAYG SIM after 3g switch off

bristolian — Thu, 30 Nov 2023 20:03:57 GMT

Unless your SIM is still Orange-branded, it should be quite capable of supporting EE's 4G services if you change your plan.

Re: Replacing old EE PAYG SIM after 3g switch off

XRaySpeX — Thu, 30 Nov 2023 20:18:48 GMT

No, it's EE 3G PAYG, which was transmuted from Orange PAYG. It won't be 4G compatible.

Re: Replacing old EE PAYG SIM after 3g switch off

FR79 — Thu, 30 Nov 2023 20:29:18 GMT

Thanks for the reply. Is there really no way to do it with PAC codes like if I was switching from a different provider? Or at least online?

Re: Replacing old EE PAYG SIM after 3g switch off

XRaySpeX — Thu, 30 Nov 2023 20:37:06 GMT

No, PACs are only for porting between networks, not within networks.

If you want a really long-winded way w/out calling anybody do as follows:

Port your existing no. to another network's PAYG SIM using a PAC from EE, buy an EE PAYG SIM & then in reverse port your no. back to the EE PAYG SIM using a PAC from the other network. The other network may require you to wait for a period before you may port out.