topic Re: Porting in SIM cards & Porting

Porting

alexander_jh — Sat, 04 Mar 2023 23:28:36 GMT

Hi there,

I recently left 02 and they generated a PAC code for me to transfer my number to a new provider. I brought a EE Pay as You Go Sim Card and tried to transfer my number via the online form. However, it keeps saying the EE number is incorrect, when it isn’t being incorrectly put. Yet it will send a code to that number to verify it.

My question is do I need to top up in order to transfer my number to this SIM card or is this a technical error.

Re: Porting

scottishchris24 — Sun, 05 Mar 2023 01:15:41 GMT

hello you shouldnt need to top up to transfer your number. your best option would be to phone customer service on 150 and give them your pac code they will get this done quickly for you.

p.s please bear in mind if you submit your pac code on a weekend your number will take up to 2 working days to transfer. i hope this helps

Re: Porting

Bhumika1713 — Fri, 17 Nov 2023 13:47:55 GMT

Hii, I PORT my number 0********* from lebara since last two weeks,but got a new number from EE two weeks ago

[mod edit: personal details removed from the forum]

Re: Porting

Katie_B — Fri, 17 Nov 2023 13:55:33 GMT

Good afternoon @Bhumika1713.

Welcome to the community.

When you receive your EE SIM you will receive a temporary number until your number port completes.

Did you provide us with your PAC code from your old provider?

Katie

Re: Porting

Jithender — Wed, 29 Nov 2023 13:32:27 GMT

I have ported my old number to ee network when will get update my old number to this network

Re: Porting

James_B — Wed, 29 Nov 2023 13:57:57 GMT

Hi @Jithender,

Welcome to the EE Community. 🙂

When did you share your PAC code?

Did you submit it online?

James