topic Re: Re: New EE sim in SIM cards & Porting

Re: New EE sim

kevinshaw4 — Wed, 22 Nov 2023 19:13:24 GMT

I have similar problem. Transferred to EE from Tesco 24 hours ago and still waiting for my old number to transfer across.

bristolian — Wed, 22 Nov 2023 20:39:27 GMT

What time on what day did you submit your PAC? Have you received any notification that the port-in is complete?

It should have been actioned the working day after submission, providing this was before 5.30pm.

kevinshaw4 — Thu, 23 Nov 2023 05:00:16 GMT

Still not done 36 hours now

Katie_B — Thu, 23 Nov 2023 07:28:04 GMT

Welcome to the community.

Have you received any update?

If you have not yet heard anything I'd recommend giving us a call so our customer care team can check the status of your port.

Katie