topic Re: Pay as you go sim linking to account and porting number problem in SIM cards & Porting

Pay as you go sim linking to account and porting number problem

xXpug_lord — Tue, 21 Nov 2023 00:16:46 GMT

Everytime I go on the port website to port my old number onto this sim or to even link the sim to this account it gives me errors and whatnot and I don't understand why.. I'm realising this is a common issue.. if its common why wouldn't it be fixed by now? Can anyone help? I can't keep swapping between my sims to keep up on things in messaging on my old number while this one plays up

Re: Pay as you go sim linking to account and porting number problem

Katie_B — Tue, 21 Nov 2023 08:17:31 GMT

Hi @xXpug_lord.

Welcome to the community.

I am sorry to hear you are seeing this error.

Please give us a call on 150 so our customer care team can process your port request and report this problem further.

Katie