https://community.ee.co.uk/t5/SIM-cards-Porting/How-to-contact-EE-when-your-sim-has-been-cancelled/m-p/1327713#M41596 <P>You can contact EE CS from any working phone, it doesn't need to be an EE one.</P> <P>0800 0798586 works from any network.</P> Thu, 16 Nov 2023 08:41:48 GMT bristolian 2023-11-16T08:41:48Z https://community.ee.co.uk/t5/SIM-cards-Porting/How-to-contact-EE-when-your-sim-has-been-cancelled/m-p/1327703#M41595 <P><EM>about a month ago but my husband and I had our phones stolen on separate occasions. Once the insurance claims had gone through, new sims were sent. They didn’t work. It took a while to get new ones and they seemed to work fine. Last Thursday we both got a text saying our new sims were in the way and then our current sims were cancelled. I have no way of contacting ee as I cannot use my phone to call or text. What do I do? I am working during the hours of store times. This has been so so frustrating&nbsp;</EM></P> Thu, 16 Nov 2023 08:18:47 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/How-to-contact-EE-when-your-sim-has-been-cancelled/m-p/1327703#M41595 RebeccaVincent 2023-11-16T08:18:47Z https://community.ee.co.uk/t5/SIM-cards-Porting/How-to-contact-EE-when-your-sim-has-been-cancelled/m-p/1327713#M41596 <P>You can contact EE CS from any working phone, it doesn't need to be an EE one.</P> <P>0800 0798586 works from any network.</P> Thu, 16 Nov 2023 08:41:48 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/How-to-contact-EE-when-your-sim-has-been-cancelled/m-p/1327713#M41596 bristolian 2023-11-16T08:41:48Z