https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327303#M41548 <P>OK, thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4153468">@Crewcabanger_20</a></SPAN>&nbsp;</P> <P>I recommend giving our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> a call so they can check everything from our side for you.</P> <P>Chris</P> Wed, 15 Nov 2023 08:08:02 GMT Christopher_G 2023-11-15T08:08:02Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327254#M41537 <P>I have just switched from a different provider already done the PAC when I ordered my new phone. I am unable to activate my sim or it says that it is “well that didn’t work”. What am I doing wrong?&nbsp;</P> Tue, 14 Nov 2023 21:54:37 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327254#M41537 Crewcabanger_20 2023-11-14T21:54:37Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327260#M41539 <P>What is "it" that gives the error message you've mentioned?</P> <P>The EE SIM you received should be ready for use, and the PAC will be actioned when you first put it into a phone and switch it on.</P> Tue, 14 Nov 2023 22:18:54 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327260#M41539 bristolian 2023-11-14T22:18:54Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327266#M41540 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8907.png" style="width: 1290px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/28752iC5BF7EF2F4F7F224/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8907.png" alt="IMG_8907.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8908.jpeg" style="width: 1290px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/28753i38C235B406114C69/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8908.jpeg" alt="IMG_8908.jpeg" /></span></P><P> </P> Tue, 14 Nov 2023 22:32:17 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327266#M41540 Crewcabanger_20 2023-11-14T22:32:17Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327268#M41541 <P>Does the SIM work if you put it into your phone and switch on?</P> Tue, 14 Nov 2023 22:36:27 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327268#M41541 bristolian 2023-11-14T22:36:27Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327269#M41542 <P>No it does not.&nbsp;</P> Tue, 14 Nov 2023 22:38:56 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327269#M41542 Crewcabanger_20 2023-11-14T22:38:56Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327303#M41548 <P>OK, thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4153468">@Crewcabanger_20</a></SPAN>&nbsp;</P> <P>I recommend giving our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> a call so they can check everything from our side for you.</P> <P>Chris</P> Wed, 15 Nov 2023 08:08:02 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unable-to-activate-sim/m-p/1327303#M41548 Christopher_G 2023-11-15T08:08:02Z