https://community.ee.co.uk/t5/SIM-cards-Porting/Replacement-Sim/m-p/1324271#M41288 <P>I lost my phone on Friday, ordered a replacement SIM it’s come but it’s not working I can’t ring EE because I have no phone and there’s no option for an online chat…&nbsp;</P> Tue, 07 Nov 2023 15:59:35 GMT Jessb94x 2023-11-07T15:59:35Z https://community.ee.co.uk/t5/SIM-cards-Porting/Replacement-Sim/m-p/1324271#M41288 <P>I lost my phone on Friday, ordered a replacement SIM it’s come but it’s not working I can’t ring EE because I have no phone and there’s no option for an online chat…&nbsp;</P> Tue, 07 Nov 2023 15:59:35 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Replacement-Sim/m-p/1324271#M41288 Jessb94x 2023-11-07T15:59:35Z https://community.ee.co.uk/t5/SIM-cards-Porting/Replacement-Sim/m-p/1324295#M41290 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4141771">@Jessb94x</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I'm sorry to hear about your phone. It sounds like you may need to register your SIM with our Mobile Care team. You can find a number to call from another phone on our <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch help page</A>.</P> <P>Chris</P> <P>&nbsp;</P> Tue, 07 Nov 2023 16:42:48 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Replacement-Sim/m-p/1324295#M41290 Christopher_G 2023-11-07T16:42:48Z