topic Re: Transferring from BT to EE sim and SIM not activating in SIM cards & Porting

Transferring from BT to EE sim and SIM not activating

MalcolmR1 — Fri, 03 Nov 2023 11:37:37 GMT

I am transferring my mobile SIM from BT to EE and inserted the new SIM into my phone at approx 14.00 yesterday but it still has not been activated. When will it happen. I cannot phone EE as I can’t dial out without a service and I don’t have a land line

Re: Transferring from BT to EE sim and SIM not activating

Profile closed — Fri, 03 Nov 2023 11:46:38 GMT

Hi @MalcolmR1 call freephone 0800 956 3146 from your BT sim and a tech guide will be able to help you.

Re: Transferring from BT to EE sim and SIM not activating

MalcolmR1 — Fri, 03 Nov 2023 14:12:18 GMT

Thanks David, I called EE on the number you gave me and it appears there is an issue their end and that I will have to wait another week for it to be resolved. Not a good start with EE