https://community.ee.co.uk/t5/SIM-cards-Porting/ESIM-Porting-Issues/m-p/1317895#M40751 <P>Hello,&nbsp;</P><P>I had to get my iPhone fixed today and when restarting it, I was told I need to port my EE E-sim from my 'old phone' however, it is still the same phone, so I can not allow the transfer, and therefore, I cannot use my phone number.</P><P>How do I go about solving this?</P><P>Please help!!</P> Sun, 22 Oct 2023 17:06:52 GMT oliitw 2023-10-22T17:06:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/ESIM-Porting-Issues/m-p/1317895#M40751 <P>Hello,&nbsp;</P><P>I had to get my iPhone fixed today and when restarting it, I was told I need to port my EE E-sim from my 'old phone' however, it is still the same phone, so I can not allow the transfer, and therefore, I cannot use my phone number.</P><P>How do I go about solving this?</P><P>Please help!!</P> Sun, 22 Oct 2023 17:06:52 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/ESIM-Porting-Issues/m-p/1317895#M40751 oliitw 2023-10-22T17:06:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/ESIM-Porting-Issues/m-p/1318033#M40773 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4109058">@oliitw</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>Has your phone had a full reset so all data has been removed?</P> <P>Katie</P> Mon, 23 Oct 2023 07:36:15 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/ESIM-Porting-Issues/m-p/1318033#M40773 Katie_B 2023-10-23T07:36:15Z