topic Re: Can't download eSIM in SIM cards & Porting

Can't download eSIM

ishak7maged — Tue, 25 Apr 2023 10:54:10 GMT

I'm new to EE. I've no products to link, so I'm unable to access my EE app to download eSIM

Schockwave — Tue, 25 Apr 2023 10:56:32 GMT

Welcome to the community,

You have to have a physical SIM card and be on mobile contract with EE before you can have an ESim, that is why you are unable to download the ESim.

ishak7maged — Tue, 25 Apr 2023 11:02:16 GMT

Thanks

Hazratlc — Sun, 22 Oct 2023 03:30:46 GMT

How I can download my waim?

Christopher_G — Sun, 22 Oct 2023 06:57:05 GMT

Is it a new eSIM that you're trying to get? You might need to speak to our Mobile Care team to get one sent out.

Chris