https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317647#M40727 <P>Hi, my new SIM card has no signal. Have done all the obvious things like restart, removing and replacing sim etc. what can I do?&nbsp;</P> Sat, 21 Oct 2023 17:08:51 GMT RebeccaVincent 2023-10-21T17:08:51Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317647#M40727 <P>Hi, my new SIM card has no signal. Have done all the obvious things like restart, removing and replacing sim etc. what can I do?&nbsp;</P> Sat, 21 Oct 2023 17:08:51 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317647#M40727 RebeccaVincent 2023-10-21T17:08:51Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317650#M40728 <P>What's the reason for the new SIM - is this a lost/stolen replacement?</P> Sat, 21 Oct 2023 17:58:34 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317650#M40728 bristolian 2023-10-21T17:58:34Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317652#M40729 <P>Hi,</P><P>Thank for the reply&nbsp;</P><P>my phone was stolen</P> Sat, 21 Oct 2023 18:00:10 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317652#M40729 RebeccaVincent 2023-10-21T18:00:10Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317718#M40738 <P>Thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3901013">@RebeccaVincent</a></SPAN>&nbsp;</P> <P>I recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A>, they'll be able to manually register the SIM card and remove any restrictions from your account.</P> <P>Chris</P> Sun, 22 Oct 2023 06:39:46 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card-isn-t-working/m-p/1317718#M40738 Christopher_G 2023-10-22T06:39:46Z