topic Re: New EE sim cards delivered with new mobile numbers instead of existing numbers. in SIM cards & Porting

New EE sim cards delivered with new mobile numbers instead of existing numbers.

Furby76 — Thu, 19 Oct 2023 11:30:53 GMT

Re: New EE sim cards delivered with new mobile numbers instead of existing numbers.

Chris_B — Thu, 19 Oct 2023 12:11:38 GMT

@Furby76 that’s correct otherwise your other Sim would’ve been cut off. You cannot have two sims with the same number. Your number will be migrated across to the new sim and all sims have to have a number associated to them.

Re: New EE sim cards delivered with new mobile numbers instead of existing numbers.

ssung99 — Thu, 19 Oct 2023 12:26:18 GMT

I'm tansferring from Plusnet to EE using their transfer deal. Entered PAC code and existing number on the order form as requested. Put the new sim card in today, still on new (hopefully temporary number). Got two welcome texts from 150 but no mention of porting my old number. Do I just leave it for a day or should I text PORT to 150 as instructed on the sim card packaging?

Thanks

Re: New EE sim cards delivered with new mobile numbers instead of existing numbers.

Chris_B — Thu, 19 Oct 2023 12:31:26 GMT

@ssung99 Do as instructed, number ports take up to 24 hours.

Re: New EE sim cards delivered with new mobile numbers instead of existing numbers.

ssung99 — Sun, 22 Oct 2023 10:58:04 GMT

I texted PORT to 150 and the transfer worked 20/10/23.