topic Re: Deleted my esim in SIM cards & Porting

Deleted my esim

Shabba0123456 — Mon, 28 Aug 2023 08:00:48 GMT

Hi I accidentally deleted my esim

Re: Deleted my esim

Leanne_T — Mon, 28 Aug 2023 16:45:04 GMT

Thanks for coming here.

If the eSIM has been deleted, you would need a replacement SIM card. You can order a replacement SIM card by giving us a call on 07953 966 150 and the team can get the SIM card posted to your account address, or you can visit an EE Store with photo ID to get the replacement.

Please see our How do I swap my SIM or get a new SIM? Help page for more details.

Leanne.

Re: Deleted my esim

Peteonee — Mon, 16 Oct 2023 19:56:47 GMT

Hi, I have also deleted my eSIM but now I can not make calls. Is there another way of getting in touch?

thanks

Re: Deleted my esim

Christopher_G — Tue, 17 Oct 2023 06:55:53 GMT

Hi @Peteonee

Welcome to the community.

Sounds like you're going to need a replacement SIM. You can get one by speaking with our Mobile Care team or popping into your nearest EE store with photo ID.

Chris