topic Re: My sim is locked and I can't unlock it in SIM cards & Porting

My sim is locked and I can't unlock it

linkthefoxy — Fri, 13 Oct 2023 16:24:50 GMT

my simcard was locked and it won't let me register my phone so i cannot unlock it

Re: My sim is locked and I can't unlock it

Chris_B — Fri, 13 Oct 2023 16:30:31 GMT

@linkthefoxy If you have enabled your sim pin then the default sim PIN code is 1111. If you have changed the default sim PIN code and you don’t know this you’ll need to keep entering the wrong sim PIN code until it’s asks for a PUC code and then you’ll get that code via your EE online account.

Re: My sim is locked and I can't unlock it

linkthefoxy — Fri, 13 Oct 2023 16:36:53 GMT

my sim card is locked and it's not registered to my account so I can't unlock it

Re: My sim is locked and I can't unlock it

linkthefoxy — Fri, 13 Oct 2023 16:38:32 GMT

it's not registered to my account

Re: My sim is locked and I can't unlock it

James_B — Sat, 14 Oct 2023 07:13:16 GMT

Hi @linkthefoxy,

Welcome to the EE Community. 🙂

If you haven't registered your number with your EE account and need a PUK code, please get in touch with Customer Care.

They'll be happy to help.

James

Re: My sim is locked and I can't unlock it

James_B — Sat, 14 Oct 2023 07:40:47 GMT

Hi @linkthefoxy,

If you haven't linked your number to the EE app, please get in touch with Customer Care to request your PUK code.

Thanks

James