topic Re: Lost sim in SIM cards & Porting

Lost sim

shuuriye — Fri, 13 Oct 2023 17:12:14 GMT

Hi I lost my sim card please can you send New sim some number my tel xxxxxxxxxxxxxxx my address xxxxxxxxxxxxxx ofr my email xxxxxxxxxxxxx thanks

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XRaySpeX — Fri, 13 Oct 2023 17:17:36 GMT

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no.

shuuriye — Sun, 15 Oct 2023 08:15:50 GMT

I can't call customer service support as iam travelling away from UK I ost sim can you help thanks

James_B — Sun, 15 Oct 2023 09:27:38 GMT

Sorry we can't access your account via the community forum.

It's important that you call +44 7953 966 250 from any working phone to report the loss and avoid any unauthorised usage.

A replacement SIM can only be sent to your UK address.

James