topic Re: New sim contract in SIM cards & Porting

New sim contract

Ali5750 — Mon, 14 Aug 2023 23:17:19 GMT

Re: New sim contract

EssexBoyEE — Tue, 15 Aug 2023 01:56:54 GMT

And your Question is ?

Re: New sim contract

Leanne_T — Tue, 15 Aug 2023 07:33:36 GMT

Hi @Ali5750

Thanks for coming here 🙂

Do you have a SIM contract query we can help you with?

Leanne 🙂

Re: New sim contract

Metzsdad — Thu, 12 Oct 2023 23:28:49 GMT

How do I activate my sim?

Thanks

Re: New sim contract

Leanne_T — Fri, 13 Oct 2023 05:59:31 GMT

Hi @Metzsdad

Is the SIM card pay as you go or pay monthly?

Is this a replacement SIM card?

Leanne 🙂

Re: New sim contract

Metzsdad — Fri, 13 Oct 2023 07:38:18 GMT

Pay monthly

New sim

new contract

Re: New sim contract

Leanne_T — Fri, 13 Oct 2023 08:04:50 GMT

Thanks @Metzsdad

The SIM card will be ready to use if this a new contract and not a replacement 🙂

Leanne.

Re: New sim contract

Metzsdad — Fri, 13 Oct 2023 09:18:19 GMT

It is not connecting, there is no signal

Re: New sim contract

Leanne_T — Fri, 13 Oct 2023 09:20:46 GMT

Where did you order the SIM contract? @Metzsdad

Are you using an EE or unlocked device?

Leanne 🙂

Re: New sim contract

Metzsdad — Fri, 13 Oct 2023 09:32:28 GMT

Ordered EE online

Using in unlocked oneplus nord 2t purchased directly from oneplus

Re: New sim contract

Leanne_T — Fri, 13 Oct 2023 09:38:06 GMT

Thanks @Metzsdad

If you manually search for a network in device settings, does EE show?

Are you in the UK?

Leanne 🙂

Re: New sim contract

Metzsdad — Fri, 13 Oct 2023 09:50:32 GMT

Trying to connect with EE 4g or EE 3g I get a message that it's unavailable

I'm in uk post code BS37 4AN

Re: New sim contract

Leanne_T — Fri, 13 Oct 2023 09:58:13 GMT

Thanks @Metzsdad

Please contact us and the team will get this looked into for you.

Our Account and billing (ee.co.uk) has ways to get in touch 🙂

Leanne.