topic Re: Sim activation in SIM cards & Porting

Sim activation

Ianpearson — Thu, 19 Jan 2023 11:44:59 GMT

How long does a new sim take to activate please? I received new phone and sim yesterday, sim installed last night around 7pm, but 11.45 am and still showing “No service “

Thanks

Re: Sim activation

Jon_K — Thu, 19 Jan 2023 13:39:01 GMT

Hi @Ianpearson.

If you've activated your SIM successfully, it can take up to 24 hours to activate.

Jon

Re: Sim activation

funtimefrankieb — Sat, 04 Feb 2023 10:42:17 GMT

hi im trying to activate my sim but its not working can you help

Re: Sim activation

Katie_B — Sat, 04 Feb 2023 11:00:04 GMT

Hello @funtimefrankieb.

Welcome to the community.

Is this a replacement SIM?

What happens when you try activating?

Katie

Re: Sim activation

motorteck — Tue, 21 Feb 2023 18:54:30 GMT

I have got a new phone and sim through insurance I can’t activate my sim because I can’t receive text messages etc please help

Re: Sim activation

Leanne_T — Wed, 22 Feb 2023 07:42:56 GMT

Hi @motorteck

Thanks for coming here.

Please call us on 0800 079 8586 from any phone, and the team will get the SIM card registered for you 🙂

Leanne.

Re: Sim activation

Millercaroline1 — Thu, 15 Jun 2023 20:54:25 GMT

It just saying no network

Re: Sim activation

Katie_B — Fri, 16 Jun 2023 06:47:31 GMT

Good morning @Millercaroline1.

Are you currently in the UK trying to activate a new or replacement SIM?

Katie

Re: Sim activation

Jessicaelliew — Wed, 11 Oct 2023 04:27:57 GMT

I got my new iPhone last night 1700 hours and I out my old sim into my new phone and still have no service

Re: Sim activation

Katie_B — Wed, 11 Oct 2023 06:40:27 GMT

Hi @Jessicaelliew.

Welcome to the community.

Did you receive a new SIM with your device?

If you place your old SIM into your old phone do you get service?

Katie

Re: Sim activation

cham62661 — Sat, 19 Oct 2024 16:22:21 GMT

I first time I not sure no.***********

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Sim activation

Alex_H — Sun, 20 Oct 2024 11:04:51 GMT

Hi @cham62661,

Welcome to the EE Community

Are you having an issue activating a SIM card? What is happening?

Alex