topic Re: Can I cancel a port in SIM cards & Porting

Can I cancel a port

Nik1982 — Wed, 04 Oct 2023 22:09:15 GMT

My daughter has requested to port her number from one network to EE but she has requested this on my mobile and not hers.
I’m now worried I’ll have her number in a few days and mine will be cancelled. Can this port be cancelled?
I’ve tried calling EE but they’ve not been open since 6:30pm tonight!

Re: Can I cancel a port

XRaySpeX — Wed, 04 Oct 2023 22:12:09 GMT

@Nik1982 : Has your PAC already been given to EE? If not, you're OK.

Re: Can I cancel a port

Nik1982 — Wed, 04 Oct 2023 22:17:16 GMT

No, my daughter used her PAC code from her network, she’s moving from Plusnet to EE.

Re: Can I cancel a port

XRaySpeX — Wed, 04 Oct 2023 22:20:19 GMT

It's your PAC if she got it for your no. That's what I mean.

Re: Can I cancel a port

Nik1982 — Wed, 04 Oct 2023 22:23:24 GMT

No my PAC number hasn’t been given, only hers.
Do you think the port will fail as PAC number doesn’t belong to my number?

Re: Can I cancel a port

XRaySpeX — Wed, 04 Oct 2023 22:26:36 GMT

If the PAC doesn't belong to your no. what are you worried about? I thought from your OP that she got a PAC for your no.

Re: Can I cancel a port

Nik1982 — Wed, 04 Oct 2023 22:30:39 GMT

I don’t really understand PAC etc. I thought maybe that she requested her number with her PAC, so her number would be on my SIM and i would no long have my number. That’s why I was worried

Re: Can I cancel a port

XRaySpeX — Wed, 04 Oct 2023 22:40:03 GMT

How did she request the PAC? Did she text PAC to 65075 from your SIM? If so, she would be requesting the PAC for the no. that sent the text, i.e. yours, & it would be your PAC.

Re: Can I cancel a port

Nik1982 — Wed, 04 Oct 2023 22:53:12 GMT

Plusnet emailed me the PAC yesterday, as I pay my daughters bill (plusnet are no longer being a mobile network so she is moving to EE) and EE sent me the new sim today. I called 150 from my phone to ask EE to do the port and they sent a text to follow the instructions. I knew the instructions was to be completed on my daughter’s phone but my daughter didn’t know this. Unfortunately I got a little side tracked she done the port on my phone.

Re: Can I cancel a port

Nik1982 — Wed, 04 Oct 2023 22:55:25 GMT

Thank you for your help. I didn’t understand PAC was personal for each mobile number. I feel better knowing this

Re: Can I cancel a port

XRaySpeX — Wed, 04 Oct 2023 23:07:30 GMT

It all boils down to which no. was the PAC requested from PN for? Make your mind up about that & you'll know where you stand.

@Nik1982 wrote:

I called 150 from my phone to ask EE to do the port

That means your own no. is already with EE? In which case it's impossible to port your no. to EE.

When you gave the PAC to EE, for which EE SIM/no. did you ask for it to replace?

Re: Can I cancel a port

XRaySpeX — Fri, 06 Oct 2023 18:50:34 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.