topic Need a blank sim in SIM cards & Porting

Need a blank sim

Mohamedpatel — Wed, 27 Sep 2023 06:12:55 GMT

I was in a hospital at homerton for I month with a stroke and I missed place my phone this was the number *********** and every thing was on that phone so I need a blank sim card so I can have all the information back my address is ***** ****** ***** pls send me a new sim pls asap thank you

Re: Need a blank sim

Christopher_G — Wed, 27 Sep 2023 07:14:25 GMT

Hi @Mohamedpatel

Welcome to the community.

I'm really sorry to hear about your stroke, I hope you're feeling better and recovering well.

Our Mobile Care team will be able to replace the SIM card and send it to your address if you get in touch with them. It depends on what kind of phone it was and how the information was backed up as to whether they'll be able to help you get the information back.

Chris

Re: Need a blank sim

XRaySpeX — Wed, 27 Sep 2023 10:54:24 GMT

@Mohamedpatel : A replacement SIM will get your no. & plan back but can't possibly get back the info. on your phone.