topic Re: i didn’t receive messege from any where in SIM cards & Porting

i didn’t receive messege from any where

JakariaHossain — Wed, 27 Sep 2023 02:41:12 GMT

hi i have changed my career from lyca mobile to EE . after change now i can’t receive any messages.

Christopher_G — Wed, 27 Sep 2023 09:28:17 GMT

Welcome to the community.

When did your number port go through? Have you tried restarting your phone this morning?
Chris

JakariaHossain — Wed, 27 Sep 2023 09:40:55 GMT

i restarted my mobile but didn't work yet.
Jakaria

Christopher_G — Wed, 27 Sep 2023 10:05:45 GMT

OK, thanks for trying, @JakariaHossain

I suggest speaking to our Mobile Care team so that they can check the number port from our side.

Chris