https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-not-working/m-p/1302393#M39784 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4048860">@Ahmad19844</a>&nbsp; This is a public forum not customer services so it’s highly recommended that you don’t post your private information on the internet.&nbsp;<BR /><BR /></P> <P>&nbsp;If this is a PAYG sim then the the sim has probably gone in to hibernation for lack of use. &nbsp; You need to call customer support to get the sim taken out of hibernation. &nbsp;You have to make a chargeable call/text every 3 months to keep the sim active.&nbsp;</P> Sun, 24 Sep 2023 15:56:38 GMT Chris_B 2023-09-24T15:56:38Z https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-not-working/m-p/1302373#M39783 <P>Hi . i have been holidays for 3 month&nbsp; my sim card not working now&nbsp; my phones number is xxxxxxxxxxx</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> <HR /><HR /> <P>&nbsp;</P> Sun, 24 Sep 2023 16:17:53 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-not-working/m-p/1302373#M39783 Ahmad19844 2023-09-24T16:17:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-not-working/m-p/1302393#M39784 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4048860">@Ahmad19844</a>&nbsp; This is a public forum not customer services so it’s highly recommended that you don’t post your private information on the internet.&nbsp;<BR /><BR /></P> <P>&nbsp;If this is a PAYG sim then the the sim has probably gone in to hibernation for lack of use. &nbsp; You need to call customer support to get the sim taken out of hibernation. &nbsp;You have to make a chargeable call/text every 3 months to keep the sim active.&nbsp;</P> Sun, 24 Sep 2023 15:56:38 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/My-Sim-not-working/m-p/1302393#M39784 Chris_B 2023-09-24T15:56:38Z