topic Re: Original SIM number displaying when i send a message in SIM cards & Porting

Original SIM number displaying when i send a message

HOMEstyal — Fri, 14 Apr 2023 15:32:03 GMT

When I send a test via messages it is displaying the original sim card number and not my transferred number. How do I fix?

Re: Original SIM number displaying when i send a message

HOMEstyal — Fri, 14 Apr 2023 15:33:27 GMT

Text message

Re: Original SIM number displaying when i send a message

Katie_B — Sat, 15 Apr 2023 07:38:32 GMT

Hello @HOMEstyal.

Welcome to the community.

When did you transfer your number?

What phone are you using?

Katie

Re: Original SIM number displaying when i send a message

HOMEstyal — Sat, 15 Apr 2023 08:47:09 GMT

Sorted now. Turned off CHAT in message settings.Sent from another Galaxy

Re: Original SIM number displaying when i send a message

Katie_B — Sat, 15 Apr 2023 08:52:02 GMT

Great to hear this is now resolved @HOMEstyal.

Katei 🙂

Re: Original SIM number displaying when i send a message

Albitron1 — Wed, 20 Sep 2023 11:00:21 GMT

I've got the same problem and I've had all sorts of problems because services can't verify my account through security to my new number. It's been going on for ages now and I've been charged for phone calls that I have not made.

Re: Original SIM number displaying when i send a message

Leanne_T — Wed, 20 Sep 2023 12:29:42 GMT

Hi @Albitron1

Thanks for coming here.

Have you transferred your number from another network?

What device are you using?

Leanne 🙂

Re: Original SIM number displaying when i send a message

Albitron1 — Wed, 20 Sep 2023 13:54:45 GMT

Xiaomi Poco F5 Pro Leanne. I've just rang EE and they are sending me out a replacement SIM but thanks for your reply x

Re: Original SIM number displaying when i send a message

Leanne_T — Wed, 20 Sep 2023 14:10:58 GMT

Thanks for letting me know @Albitron1

Leanne 🙂