topic Re: Invalid SIM card in SIM cards & Porting

Invalid SIM card

Ubrousa3015 — Tue, 19 Sep 2023 19:00:10 GMT

This above message keeps flashing up in my phone. There is nothing wrong with my SIM card as far as I know. This has been happening intermittently over the past couple of weeks. Anyone know why or what I should do about it? I have tried ringing 150 but have not been able to get through. Thanks.

Re: Invalid SIM card

Leanne_T — Wed, 20 Sep 2023 08:58:44 GMT

Hi @Ubrousa3015

Thanks for coming here.

Are you able to try the SIM card in another phone to see if the same happens?

Leanne 🙂

Re: Invalid SIM card

ChrisA94 — Wed, 20 Sep 2023 09:00:25 GMT

I have been having the same issue and now have had no service for the last 4 days as it says no sim.

Re: Invalid SIM card

Leanne_T — Wed, 20 Sep 2023 11:10:45 GMT

Hi @ChrisA94

Are you able to try the SIM in another phone to see if you get the same message?

Leanne.