topic Re: I need tech support in SIM cards & Porting

I need tech support

AngliaM — Sun, 17 Sep 2023 15:17:21 GMT

My phone lo longer recognises the EE sim. I have tried it in another phone - same issue. I have tried another sim in my phone - it works fine. I deduce I need a replacement sim, sadly I can't find a way to get one.

Help?

Re: I need tech support

Leanne_T — Mon, 18 Sep 2023 07:20:10 GMT

Hi @AngliaM

Thanks for coming back to the community 🙂

To arrange a replacement SIM card please get in touch with our mobile care team or visit an EE Store with photo ID and the team will be happy to help.

Thanks.

Leanne.