https://community.ee.co.uk/t5/SIM-cards-Porting/Activating-an-esim/m-p/1296084#M39486 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2231134">@Ella60</a>&nbsp; You’ll have to call customer services about this. &nbsp;</P> Sat, 16 Sep 2023 20:08:50 GMT Chris_B 2023-09-16T20:08:50Z https://community.ee.co.uk/t5/SIM-cards-Porting/Activating-an-esim/m-p/1296073#M39485 <P>I need to activate an esim but the activation code is going to a mobile number that isn't on the network (because the sim isn't there). Is there a way of getting the activation code emailed instead of texting?</P> Sat, 16 Sep 2023 19:22:33 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Activating-an-esim/m-p/1296073#M39485 Ella60 2023-09-16T19:22:33Z https://community.ee.co.uk/t5/SIM-cards-Porting/Activating-an-esim/m-p/1296084#M39486 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2231134">@Ella60</a>&nbsp; You’ll have to call customer services about this. &nbsp;</P> Sat, 16 Sep 2023 20:08:50 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Activating-an-esim/m-p/1296084#M39486 Chris_B 2023-09-16T20:08:50Z https://community.ee.co.uk/t5/SIM-cards-Porting/Activating-an-esim/m-p/1296197#M39494 <P>So, I called customer services.</P><P>Apparently, they have a system that cancels the physical SIM (which would allow a text message to be received) when you download the eSIM. It's impossible to activate your eSIM as the physical SIM is deactivated.... what idiocy! Even if they kept the physical SIM active for an hour it would work...</P><P>&nbsp;</P> Sun, 17 Sep 2023 08:31:25 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Activating-an-esim/m-p/1296197#M39494 Ella60 2023-09-17T08:31:25Z