topic Need replacement sim card in SIM cards & Porting

Need replacement sim card

DenarTDM — Sat, 16 Sep 2023 09:41:05 GMT

Recently lost my SIM card which is a PAYG SIM card. Went to the EE shop with ID and they told me it’s not possible to give me a new PAYG SIM card with the same number. 2 weeks ago I ordered a SIM card from the ee website and it never arrived. Ordered another one about 4 days ago and still hasn’t arrived. What shall I do as I really need that number. It hasn’t been active in 2-3 months and I don’t want to wait any longer as I may lose the number.

Re: Need replacement sim card

RocketPup1 — Sat, 16 Sep 2023 09:44:39 GMT

Pay As You Go Sim Replacements have to be done over the phone, unfortunately due to the recent iPhone Launch, wait times are extremely high.

Hope you get this resolved 🤞

Re: Need replacement sim card

DenarTDM — Sat, 16 Sep 2023 13:41:48 GMT

Got it sorted thanks