topic Re: MIFI mini on ee SIM cannot unlock using the online ‘enter your IMEI number in SIM cards & Porting

MIFI mini on ee SIM cannot unlock using the online ‘enter your IMEI number

Serpico1 — Tue, 12 Sep 2023 17:30:02 GMT

A very odd message results when you enter the 15 digit number to unlock the sim I have in my EE mini Wi-Fi router -

James_B — Wed, 13 Sep 2023 06:51:43 GMT

What is the message you see?

James

Serpico1 — Wed, 13 Sep 2023 08:06:19 GMT

Says

then I had error something went wrong our side meaning EE side it said

James_B — Wed, 13 Sep 2023 08:19:02 GMT

Please could you try a different web browser and let me know if you see the same issue?

Thanks

James

Serpico1 — Wed, 13 Sep 2023 08:30:27 GMT

yep same issue on desktop browser

James_B — Wed, 13 Sep 2023 08:31:58 GMT

Thanks for checking @Serpico1

Please get in touch with Customer Care so a member of the team can help you retrieve an unlocking code.

They'll be happy to help. 🙂

James