topic sim not linking to my EE ID in SIM cards & Porting

sim not linking to my EE ID

ian992 — Tue, 12 Sep 2023 16:55:50 GMT

today I active my PAYG sim and following to link the sim to my EE ID and it's say the products can not be linked to my EE account.

Leanne_T — Wed, 13 Sep 2023 06:48:26 GMT

Morning @ian992

Thanks for coming to the community.

Do you have an existing My EE account you are trying to link the number to?

Leanne 🙂

ian992 — Wed, 13 Sep 2023 08:07:57 GMT

yes and it say can not link at this monment.

Leanne_T — Wed, 13 Sep 2023 08:28:25 GMT

I have sent you a private message for some extra details 🙂

Leanne.