topic Re: My number has changed but I wanted to keep it in SIM cards & Porting

My number has changed but I wanted to keep it

ZoeRoseblade — Mon, 11 Sep 2023 18:22:32 GMT

Recently switched from sim-only with Plusnet to sim-only with EE and clicked to keep my number and gave may PAC code but 3 days later O still have a different number? What do I need to do to get my old number back?

Re: My number has changed but I wanted to keep it

XRaySpeX — Mon, 11 Sep 2023 18:40:41 GMT

I should complete porting your no. about 1 working day after you 1st use the EE SIM.

Re: My number has changed but I wanted to keep it

ZoeRoseblade — Mon, 11 Sep 2023 19:11:51 GMT

Yes, it’s been longer than 1 working day though, so I’m confused why it hasn’t happened!

Re: My number has changed but I wanted to keep it

Katie_B — Tue, 12 Sep 2023 07:27:54 GMT

Hello @ZoeRoseblade.

When did you provide your PAC code?

Was this over the weekend? if yes, it can take up to two working days for your port to complete.

Katie