https://community.ee.co.uk/t5/SIM-cards-Porting/Unserviceable-number/m-p/1292436#M39206 <P>Hi, my employer just tried to call me on my EE SIM card number and it says that the calls are no longer being connected to my phone number.</P><P>I was wondering why this happened, I also tried to call my number from my work device and I was told the exact same thing.<SPAN>&nbsp;I even checked on my profile, and I don't need any top up as I still have 15 pounds already charged. Can you please tell me what I'm doing wrong?</SPAN></P><P><SPAN>Thank you in advance for your help</SPAN></P><P>&nbsp;</P><P><SPAN>Kind regards</SPAN></P><P>&nbsp;</P><P><SPAN>Marta&nbsp;</SPAN></P> Fri, 08 Sep 2023 12:35:53 GMT Marta171 2023-09-08T12:35:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unserviceable-number/m-p/1292436#M39206 <P>Hi, my employer just tried to call me on my EE SIM card number and it says that the calls are no longer being connected to my phone number.</P><P>I was wondering why this happened, I also tried to call my number from my work device and I was told the exact same thing.<SPAN>&nbsp;I even checked on my profile, and I don't need any top up as I still have 15 pounds already charged. Can you please tell me what I'm doing wrong?</SPAN></P><P><SPAN>Thank you in advance for your help</SPAN></P><P>&nbsp;</P><P><SPAN>Kind regards</SPAN></P><P>&nbsp;</P><P><SPAN>Marta&nbsp;</SPAN></P> Fri, 08 Sep 2023 12:35:53 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unserviceable-number/m-p/1292436#M39206 Marta171 2023-09-08T12:35:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/Unserviceable-number/m-p/1292448#M39207 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3982697">@Marta171</a>&nbsp; does your phone show it’s connected to the network ? &nbsp; &nbsp;When was the last time you made a call on this device or sent a text ?&nbsp;</P> Fri, 08 Sep 2023 12:52:50 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Unserviceable-number/m-p/1292448#M39207 Chris_B 2023-09-08T12:52:50Z