topic Re: Transferring contacts in SIM cards & Porting

Transferring contacts

Bevb62 — Sun, 27 Aug 2023 17:32:19 GMT

If a replacement sim, in a different size (for an existing number) is ordered online, will my contacts be preloaded on the new one? Or will I have to go into my ee store for them to swap Sims and transfer contacts?

Re: Transferring contacts

XRaySpeX — Sun, 27 Aug 2023 17:41:32 GMT

Depends whether your contacts are stored on the phone or the SIM. Usually they are stored on the phone. Only in the unusual situation where they, or some, are stored on the SIM will you need to take your old SIM into an EE store.

Re: Transferring contacts

Bevb62 — Sun, 27 Aug 2023 17:46:18 GMT

@XRaySpeX Sadly, the resized sim is going in a new phone, so guessing it will be a trip to the shop!

Re: Transferring contacts

XRaySpeX — Sun, 27 Aug 2023 17:50:20 GMT

I doubt that EE stores transfer phone contacts between phones but the manufacturers usually provide utilities to do so, e.g. Samsung Smart Switch.

Re: Transferring contacts

Bevb62 — Sun, 27 Aug 2023 18:21:01 GMT

@XRaySpeXthank you for the information. I will look into it prior to visiting the store,