topic Re: Lost sim in SIM cards & Porting

Lost sim

Thanisorn1976 — Wed, 31 May 2023 11:25:55 GMT

Leanne_T — Wed, 31 May 2023 12:16:37 GMT

Thanks for coming here.

To report the SIM as lost, you would need to call us on 07953 966 150, and select the option for lost and stolen.

Our Mobile Care team will block the SIM card for you and send you a replacement SIM card with the same number.

Leanne.

MendesJr19 — Wed, 16 Aug 2023 23:49:13 GMT

Hello

Katie_B — Thu, 17 Aug 2023 06:17:27 GMT

Welcome to the community.

Have you lost your SIM?

If yes, please report this to our customer care team 07953 966 250.

Our teams will be able to also order you a replacement SIM so you can continue to use your services.

Katie

Thanisorn1976 — Sat, 19 Aug 2023 16:01:57 GMT

Hi I has new sim already. thanks.
Thanisorn