topic Re: Cannot send text to Canada in SIM cards & Porting

Cannot send text to Canada

Goodwin56 — Wed, 16 Aug 2023 20:14:18 GMT

I have sent a dozen texts today but it has refused to send 3 of them. I have an iPhone 12 and a new ee SIM card

Re: Cannot send text to Canada

XRaySpeX — Wed, 16 Aug 2023 20:39:12 GMT

Are you on contract or PAYG? If PAYG, do you have enough credit to send International texts.

You are in UK?

Re: Cannot send text to Canada

Goodwin56 — Thu, 17 Aug 2023 19:48:39 GMT

I have a $20 credit, but I've never heard of international texting fees! Everyone I contacted yesterday is in my community. It is a PAYG Sim card.

Re: Cannot send text to Canada

XRaySpeX — Thu, 17 Aug 2023 19:57:23 GMT

You said you were sending to Canada. Sending texts to Canada is an International text & is chargeable. Is your community in Canada?

Re: Cannot send text to Canada

Goodwin56 — Fri, 18 Aug 2023 00:51:05 GMT

yes. Shouldn't &20 be plenty to text internationally?

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Re: Cannot send text to Canada

XRaySpeX — Thu, 17 Aug 2023 20:40:50 GMT

Should be! They're only 25p each.

Re: Cannot send text to Canada

Leanne_T — Fri, 18 Aug 2023 06:57:11 GMT

Hi @Goodwin56

What happens when you try texting these numbers?

Can you text other international numbers?

Leanne 🙂

Re: Cannot send text to Canada

Goodwin56 — Fri, 18 Aug 2023 17:14:39 GMT

Hi Leanne, that's the odd thing. I can text all sorts of people at home,
but there are seemingly random persons I can't send a text. It is very
strange. At first I thought it was because that recipient wasn't a Whatsapp
contact or a Messenger contact, but I checked and several of my recipients
don't meet that criteria. It just seems random to me.

Carol
xxxxxxxxxxxxxxxxxxx

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Re: Cannot send text to Canada

James_B — Sat, 19 Aug 2023 08:01:31 GMT

Hi @Goodwin56,

Which app are you using to send the failed messages?

James