https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284356#M38582 <P>That's great <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1435056">@Tstimson2004</a></SPAN>&nbsp;</P> <P>Thanks for getting back to me. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>James</P> Tue, 15 Aug 2023 07:33:02 GMT James_B 2023-08-15T07:33:02Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284254#M38575 <P>I have switched from a nano sim to an e sim. I received the text to change and on doing so it swapped straight away! However I can’t call out?</P><P>&nbsp;</P><P>it says you’ve dialled an incorrect number. I can’t even ring 150 for support either as it says the same thing?</P><P>&nbsp;</P><P>please help</P><P>&nbsp;</P> Mon, 14 Aug 2023 22:10:29 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284254#M38575 Tstimson2004 2023-08-14T22:10:29Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284351#M38580 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1435056">@Tstimson2004</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Are you still seeing the same issue this morning?</P> <P>What type of phone is it?</P> <P>James</P> Tue, 15 Aug 2023 07:29:32 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284351#M38580 James_B 2023-08-15T07:29:32Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284354#M38581 <P>It all seems to be working fine. There must have just been a transition period during the switchover. All caught up and working this morning. Thanks&nbsp;</P> Tue, 15 Aug 2023 07:31:17 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284354#M38581 Tstimson2004 2023-08-15T07:31:17Z https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284356#M38582 <P>That's great <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1435056">@Tstimson2004</a></SPAN>&nbsp;</P> <P>Thanks for getting back to me. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>James</P> Tue, 15 Aug 2023 07:33:02 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/I-have-switched-to-an-e-sim-and-it-s-not-working-Help/m-p/1284356#M38582 James_B 2023-08-15T07:33:02Z