topic Re: Used my PAC code to transfer to EE last week, number still hasn't transferred in SIM cards & Porting

Used my PAC code to transfer to EE last week, number still hasn't transferred

GentianGashi — Wed, 29 Mar 2023 14:04:06 GMT

Used my PAC code on Thursday at 6AM. My new sim card arrived on Monday the following week. I immediately inserted my new sim card into my iPhone but it's now Wednesday and my number still has not transferred. Any ideas?

Re: Used my PAC code to transfer to EE last week, number still hasn't transferred

Christopher_G — Wed, 29 Mar 2023 16:38:43 GMT

Hi @GentianGashi

Welcome to the community.

The number should have transferred by midnight on Friday. Since this didn't happen, I would recommend speaking to our Mobile Care team on 150 so they can find out what's happened.

Chris

Re: Used my PAC code to transfer to EE last week, number still hasn't transferred

Aftab1981 — Tue, 15 Aug 2023 06:46:16 GMT

PAC:*******

Mod edit: [please don't post personal information on the community].

Re: Used my PAC code to transfer to EE last week, number still hasn't transferred

Katie_B — Tue, 15 Aug 2023 06:47:28 GMT

Good morning @Aftab1981.

Welcome to the community.

If you wish to transfer your number to EE please fill out this online form HERE.

Alternatively, please give our customer care team a call on 150.

Katie