topic Re: SIM card not working in SIM cards & Porting

SIM card not working

Paoliver65 — Sun, 13 Aug 2023 12:00:35 GMT

Hi, my SIM card has stopped working this morning, have tried it in another phone and still doesn’t work, am finding it impossible to contact EE as I can neither call or message, can somebody from EE please help!

Re: SIM card not working

Chris_B — Sun, 13 Aug 2023 12:24:36 GMT

@Paoliver65 if you need a replacement Sim card you can go to an EE store with in date photo ID to make this request or you need to call customer services to make this request, from a none EE phone you can use this number 0800 9566000

Re: SIM card not working

Echo1997_ — Tue, 19 Sep 2023 08:56:48 GMT

Same issue I’m having very random can’t even call customer service on 150

Re: SIM card not working

Katie_B — Tue, 19 Sep 2023 09:05:09 GMT

Hello @Echo1997_.

Welcome to the community.

Does your phone show signal?

Katie