topic Re: Sim failed in SIM cards & Porting

Sim failed

Roblodge86 — Fri, 11 Aug 2023 15:32:18 GMT

How do i contact EE for a replacement sim when its not working iv tried

James_B — Fri, 11 Aug 2023 17:57:03 GMT

Welcome to the EE Community. 🙂

Is it a pay as you go or pay monthly SIM?

What makes you think the SIM is the problem? Is it physically damaged?

James

Roblodge86 — Fri, 11 Aug 2023 18:00:31 GMT

Its pay monthly sim deal the phone says insert sim it was ok then while i
was half way through a call it said insert sim

Leanne_T — Sat, 12 Aug 2023 07:06:41 GMT

Have you tried removing and reinserting the SIM card?

Are you able to try the SIM in any other device to see if the same message shows?

Leanne 🙂