topic Re: Local Bosnian SIM card in SIM cards & Porting

Local Bosnian SIM card

Smeaks — Mon, 07 Aug 2023 05:57:29 GMT

I’m in Bosnia and have bought a local BH Mobile SIM. The SIM is recognised, I put the pin in, and can make voice calls to the uk, but I get the following message when trying to use the internet - Could not activate mobile data network. Any clues please?

Re: Local Bosnian SIM card

Chris_B — Mon, 07 Aug 2023 06:36:02 GMT

@Smeaks You probably need to change the APN settings on the device from EEs APN settings to that network APN settings.

Re: Local Bosnian SIM card

Smeaks — Mon, 07 Aug 2023 07:26:07 GMT

It’s set as blic.net which seems right.

I’ve done the usual off/on, airplane mode toggle, network setting reset. It doesn’t seem if my phone is locked but wonder if some other EE setting lingering?

Re: Local Bosnian SIM card

Leanne_T — Mon, 07 Aug 2023 10:31:57 GMT

Hi @Smeaks

What phone are you using?

Does the SIM work for data in any other phone?

Leanne 🙂

Re: Local Bosnian SIM card

Smeaks — Mon, 07 Aug 2023 12:44:33 GMT

It’s an iPhone 12, sorry should have said.

Yes it works in my partner’s Google phone. And the one that works for her doesn’t work for me either.

Re: Local Bosnian SIM card

Leanne_T — Mon, 07 Aug 2023 13:42:47 GMT

Thanks @Smeaks

Could you connect to data with the EE SIM?

Does the SIM have a data allowance?

Leanne.

Re: Local Bosnian SIM card

Smeaks — Wed, 09 Aug 2023 19:40:02 GMT

Chris you were right about the APN settings. It’s supposed to be active.bhmobile.ba

updated it today an all good

thanks

Ian

Re: Local Bosnian SIM card

Smeaks — Wed, 09 Aug 2023 19:42:00 GMT

Thanks for your help Leanne. Was APN setting in the end.

Re: Local Bosnian SIM card

Katie_B — Thu, 10 Aug 2023 06:25:07 GMT

Thanks for coming back and letting us know @Smeaks.

Have a great day,

Katie