topic Re: Data, phone or messages not working in SIM cards & Porting

Data, phone or messages not working

bb895_ — Fri, 04 Aug 2023 10:31:40 GMT

Hi,

switched to EE from 02 about 9 days ago and i porter my number but data doesn’t work, i don’t get any signal, calls only work on wi-fi calling and i don’t get any texts.

Re: Data, phone or messages not working

Alex_M — Fri, 04 Aug 2023 11:53:19 GMT

Hi @bb895_

Have you tried restarting your phone since putting in the EE SIM? If not, do that first.

Do you see any connection bars and network status (4G, 5G etc)?

Thanks,
Alex

Re: Data, phone or messages not working

bb895_ — Sat, 05 Aug 2023 01:33:52 GMT

Tried that multiple times, and i only get EDGE and 3G and neither even work anyway. Thanks though

Sent from my iPhone