topic Re: Sim activation in SIM cards & Porting

Sim activation

Akte — Tue, 11 Apr 2023 12:40:00 GMT

Help to activate my number xxxxxxxxxxx please

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

Re: Sim activation

James_B — Tue, 11 Apr 2023 14:40:33 GMT

Hi @Akte,

Welcome to the EE Community. 🙂

Is this a brand new SIM or did you upgrade?

Is it pay as you go or pay monthly?

James

Re: Sim activation

Klaudiacison — Tue, 25 Jul 2023 14:16:17 GMT

Pleas can you activate my numer

Re: Sim activation

Klaudiacison — Tue, 25 Jul 2023 14:17:49 GMT

Hi is a New one number

Re: Sim activation

Klaudiacison — Tue, 25 Jul 2023 14:18:10 GMT

Top up

Re: Sim activation

James_B — Tue, 25 Jul 2023 14:25:35 GMT

Hi @Klaudiacison,

Welcome to the EE Community. 🙂

All pay as you go SIM cards are pre-activated and ready to use.

Are you in the UK or roaming?

For topping up, please see How to top-up a pay as you go phone.

James

Re: Sim activation

Tmitch — Tue, 01 Aug 2023 19:52:31 GMT

Hi my son's payg sim card has not been topped up and is now in hibernation mode I believe. Is there any way we can still transfer and use the same phone number on his new pay monthly sim card?

Re: Sim activation

Katie_B — Wed, 02 Aug 2023 06:53:29 GMT

Hi @Tmitch.

Welcome to the community.

Please give our customer care team a call on 150.

The team will see if they can activate this for you.

Katie