https://community.ee.co.uk/t5/SIM-cards-Porting/Need-pac-code-for-lost-sim-to-swap-with-tesco/m-p/1277358#M37820 Mon, 24 Jul 2023 21:02:30 GMT Kno79334 2023-07-24T21:02:30Z https://community.ee.co.uk/t5/SIM-cards-Porting/Need-pac-code-for-lost-sim-to-swap-with-tesco/m-p/1277358#M37820 Mon, 24 Jul 2023 21:02:30 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Need-pac-code-for-lost-sim-to-swap-with-tesco/m-p/1277358#M37820 Kno79334 2023-07-24T21:02:30Z https://community.ee.co.uk/t5/SIM-cards-Porting/Need-pac-code-for-lost-sim-to-swap-with-tesco/m-p/1277417#M37821 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3868275">@Kno79334</a>&nbsp;</P><P>If you don’t have the sim that you want to request a PAC code for, you will need to&nbsp;get in touch with the <A href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener">mobile care team</A> by calling 07953 966 150 from any phone.</P><P>How long has it been since you last used the sim? If it is PAYG, EE has a <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/topping-up-and-balance/why-has-my-pay-as-you-go-credit-run-out-when-i-havent-made-calls#:~:text=If%20you%20haven't%20used,us%20to%20reinstate%20your%20account." target="_blank" rel="noopener">hibernation policy</A> which means the number may no longer be active.</P><P>Thanks,</P><P>Alex</P> Mon, 24 Jul 2023 23:45:48 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Need-pac-code-for-lost-sim-to-swap-with-tesco/m-p/1277417#M37821 Alex_M 2023-07-24T23:45:48Z