topic Re: Number transfer in SIM cards & Porting

Number transfer

David-W — Sun, 23 Jul 2023 11:05:08 GMT

Hello,

I have received my sim but still waiting for my number to be transferred from Plusnet.

Please can someone tell me when this will happen?

If not soon I am thinking of cancelling this move. It is not giving me much confidence in the service.

thanks

Re: Number transfer

XRaySpeX — Sun, 23 Jul 2023 11:12:20 GMT

@David-W : It can take up to 1 working day from when you 1st activate your EE SIM.

Re: Number transfer

David-W — Sun, 23 Jul 2023 11:13:38 GMT

Thanks. I have had it for about three days now though

Re: Number transfer

Schockwave — Sun, 23 Jul 2023 11:17:07 GMT

@David-W , just to add, transfers are not done over the weekend, so depending when you requested this will depend when it will happen.

Also, keep rebooting your phone, to make sure that the transfer has happened, just keep your plus net SIM card in the phone, once the transfer has happened or is happening, that SIM card will be dead and your EE SIM card should then activate.

Re: Number transfer

David-W — Sun, 23 Jul 2023 11:19:43 GMT

Thank you 😊

Re: Number transfer

XRaySpeX — Sun, 23 Jul 2023 11:20:49 GMT

2 of those will be this weekend. Expect it Mon.

Re: Number transfer

Schockwave — Sun, 23 Jul 2023 11:21:13 GMT

@David-W , You are welcome, glad we could help, hope it all goes smoothly for you.