topic Re: Transfer from plus net in SIM cards & Porting

Transfer from plus net

Laurawat — Thu, 13 Jul 2023 14:50:31 GMT

I've transferred from plus net and supplied my pac number when ordering the new sim but have received no information about how to transfer my number. I attempted to complete your transfer my number form but it won't accept my pac code. I've attempted to get a new pac code from plus net but they won't supply one as the code is still valid.

Re: Transfer from plus net

Leanne_T — Thu, 13 Jul 2023 15:30:13 GMT

Hi @Laurawat

Thanks for coming here 🙂

If this was already provided you won't need to complete the form, when did you receive the SIM card?

Thanks 🙂

Leanne.

Re: Transfer from plus net

Laurawat — Thu, 13 Jul 2023 15:36:45 GMT

Hi,

I received it about a week ago.

Re: Transfer from plus net

Leanne_T — Thu, 13 Jul 2023 15:52:34 GMT

Thanks @Laurawat

In this case, please call us on 150 and our mobile care team can get the transfer looked into for you.

Leanne 🙂