topic Re: SIM card not working in new iPhone 14 in SIM cards & Porting

SIM card not working in new iPhone 14

fbutterley39 — Tue, 15 Nov 2022 18:26:17 GMT

Help! Received my new iPhone 14 today, I've inserted my existing SIM card and it's not working in the new phone, and will no longer work in the old phone?! What do I do.

Been on hold to 150 tech team for over 30 minutes now..

Re: SIM card not working in new iPhone 14

Jon_K — Wed, 16 Nov 2022 08:15:37 GMT

Hi @fbutterley39.

Did you manage to get through to our Tech Team?

Jon

Re: SIM card not working in new iPhone 14

owen_lowndes — Mon, 03 Jul 2023 20:21:31 GMT

I am currently suffering the exact same issue. Did you ever find a resolution?

Re: SIM card not working in new iPhone 14

Leanne_T — Tue, 04 Jul 2023 06:43:14 GMT

Hi @owen_lowndes

Have you upgraded?

If so, are you using a new SIM card or the same SIM from your old phone?

Leanne 🙂