topic Re: Number not ported in SIM cards & Porting

Number not ported

MartinB6 — Thu, 29 Jun 2023 13:53:47 GMT

Hi I changed over from O2 to ee in store and received my sim card and was told to wait until my phone showed no signal from O2 then insert my new ee sim and I would be good to go. I spoke with a telephone advisor today who gave me a call and he said I had to put the sim card in now in order for the pac code to activate. I have put my new sim card in but my old number hasn't ported over? Am I doing something wrong?

Re: Number not ported

XRaySpeX — Thu, 29 Jun 2023 14:01:25 GMT

@MartinB6 : It can take up to 1 working day for your no. to port once you've activated your EE SIM.

Re: Number not ported

MartinB6 — Thu, 29 Jun 2023 14:06:53 GMT

Brilliant, thanks for your help.

Sent from my Galaxy

Re: Number not ported

XRaySpeX — Thu, 29 Jun 2023 14:09:24 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.