topic Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please in SIM cards & Porting

Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

james5001234 — Sat, 24 Jun 2023 09:55:10 GMT

Have pin code with the sim card but, phone regects it

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

James_B — Sat, 24 Jun 2023 11:44:03 GMT

Hi @james5001234,

Is your phone asking for a PUK code?

James

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

james5001234 — Sat, 24 Jun 2023 16:33:44 GMT

Requires an 8 number pass code which i have but, phone regects

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

james5001234 — Sat, 24 Jun 2023 17:15:21 GMT

Will have to go to the Oracle in Reading next week to get it unlocked i guess.

Or in there will try to sell me a smart phone out of my reach cost wise, so back to my old 2g one.

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

XRaySpeX — Sat, 24 Jun 2023 20:22:20 GMT

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

james5001234 — Thu, 29 Jun 2023 09:21:42 GMT

Yes an 8 number which is blocked because the phone number is already used
by a different customer.

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

James_B — Thu, 29 Jun 2023 09:35:44 GMT

Hi @james5001234,

What do you mean when you say the phone number is already used by a different customer?

Are you not the original owner of the phone/SIM?

James

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

Nadine28 — Mon, 17 Jul 2023 08:32:51 GMT

Yes

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

ourunqing — Sat, 18 Nov 2023 19:35:39 GMT

SIM card locked on my xxxxxxxxxxxx phone need PUK code please

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Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

Christopher_G — Sun, 19 Nov 2023 08:18:57 GMT

Hi @ourunqing

If you follow this link to your online account, you should see the PUK code.

Chris

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

Neilpinchen — Sun, 19 Nov 2023 08:31:10 GMT

yes

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

Gomrath — Sat, 09 Dec 2023 22:21:48 GMT

Yes

Re: Re: SIM card locked on my xxxxxxxxxxx phone need PUK code please

James_B — Sun, 10 Dec 2023 08:30:53 GMT

Welcome to the EE Community @Gomrath 🙂

How can we help?

James