https://community.ee.co.uk/t5/SIM-cards-Porting/Disconnection/m-p/1269199#M37135 <P>At the weekend I switched to O2 to avoid roaming charges.&nbsp; My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active.&nbsp; So can someone disconnect my service please.&nbsp; TIA. John</P> Wed, 28 Jun 2023 08:38:35 GMT JohnCalvert 2023-06-28T08:38:35Z https://community.ee.co.uk/t5/SIM-cards-Porting/Disconnection/m-p/1269199#M37135 <P>At the weekend I switched to O2 to avoid roaming charges.&nbsp; My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active.&nbsp; So can someone disconnect my service please.&nbsp; TIA. John</P> Wed, 28 Jun 2023 08:38:35 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Disconnection/m-p/1269199#M37135 JohnCalvert 2023-06-28T08:38:35Z https://community.ee.co.uk/t5/SIM-cards-Porting/Disconnection/m-p/1269207#M37136 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3252913">@JohnCalvert</a>,</P><P>We cannot do anything here as it is just the community forum. I would suggest that you get in touch with the <A href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener">mobile care team</A> by calling 07953 966 150 from any phone.</P><P>Thanks,<BR />Alex</P> Wed, 28 Jun 2023 09:05:57 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Disconnection/m-p/1269207#M37136 Alex_M 2023-06-28T09:05:57Z